Frequently Asked Questions
HOW MUCH IS THE BOOKING DEPOSIT?
The booking deposit is $250. This is collected along with your booking agreement to secure your date on the books.
Do I get my deposit back?
The deposit is non-refundable however it does apply back to your wedding day services total.
Do you have a minimum number of services to book?
Yes we do. During peak wedding seasons, we require 6 services (not people) per artist. Please inquire if you have less than this during non-peak seasons (January-February & July-August) as we may be able to accomodate your services with a $100 on location fee applied.
how large of a party can we accommodate?
Large! In fact, we specialize in it! If larger than 15 people (not services) please inquire for possibilities.
How long do services take? How many staff do you bring?
We base our services on a 4-6 hour time window. We bring adequate number of staff to ensure that all services are done in this time frame. Time and staff allotted is also based on the amount of services in the party. In most cases, the time you need services completed by is dictated by your photographer and or planner. We start with the time services need to be completed and work backwards to set your services start time.
CAn I get services done in less time?
You can request an additional stylist be added to your wedding so services are competed in less time. This is subject to availability and has a flat fee of $175 for each additional stylist. We do ask that this be coordinated well in advance as adding stylist closer to the wedding date is often not possible.
Do you travel?
Yes, We do!! Our teams love to travel. Travel fees start at 15 miles out from city center. Please inquire about our travel fees.
Are touchups included?
Our stylist do final touchups during your services time. If you would like our stylist to go to your venue for touchups, you can make a request for one to do so. Subject to availability and additional service charge of $100 per hour per stylist.
Can services begin at my hotel and finish at my venue?
Yes, they can! We are happy to change locations if needed. A $100 venue change fee, per stylist, applies. We will also need build in additional time to allow for our stylist to pack up their gear, transport it and set up again.
is Gratuity Included?
No, but we do add an industry standard 20% to all services at time of contract. We do this so it is one less thing you have to worry about on the day of!
how do we pay For services?
All services are to be prepaid by the day before. One invoice will be sent out. We do not allow individual payments and any add on services or lashes added on the day of will be sent via invoice to be paid within 7 days of wedding date.
Can I schedule a Trial?
Yes you can, in fact we encourage trials. Not only do these give you a chance to nail down the look you are going for but also gives you the opportunity to get to know your stylist before your wedding day. We recommend trials 2-3 months out from the wedding.
